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Volunteers power the
nonprofit sector. From building new playgrounds to rebuilding homes, volunteers
help nonprofits to fulfill their challenging and ambitious missions in a myriad
of ways. Yet individuals and nonprofits need help finding one another. Founded
in 1998, VolunteerMatch is a nationally recognized nonprofit Internet service
dedicated to making it easier for good people and good causes to connect.
Having grown from a small community of dedicated volunteers and nonprofit
organizations, VolunteerMatch now boasts the largest online volunteer recruiting
network in the country. As a leader in the nonprofit world, VolunteerMatch
offers a variety of online services to support a community of nonprofits,
volunteers, and business leaders committed to civic engagement. The
VolunteerMatch network currently supports over 42,000 nonprofit organizations,
40+ business partners and has welcomed more than 3.3 million visitors this year.
Having been extraordinarily
successful in its first seven years, VolunteerMatch is now embarking on the next
stage of its growth. The organization has the benefit of a strong financial
position, a new President, a talented and committed staff, 700,000 registered
members and a robust online service that is eminently scalable and constantly
evolving to meet users’ needs. The Chief Operating Officer will report to the
President, serve on the senior management team, and will lead the
cross-functional management of the organization's online service.
VolunteerMatch
VolunteerMatch was founded
in 1998 at the height of the technology boom by a group of innovative social
entrepreneurs who dared to believe in one simple, compelling idea: that the
transformative power of the Internet could reshape our social landscape by
making it easier for volunteers and nonprofits to find one another. The
organization has used technology to create a marketplace for civic engagement
that makes finding a great place to volunteer as easy as entering your ZIPcode.
As a nonprofit with a belief
in the power of technology for “doing good,” VolunteerMatch has been able to
remain relatively small in size (25 staff members), but shrewd in its use of
technology to reduce the barriers that keep millions of people from finding a
rewarding volunteer relationship. Today the VolunteerMatch network has
opportunities in every ZIP code in the US and its business partnerships are
shaping the future of corporate social responsibility.
VolunteerMatch is the
recipient of two Webby Awards for “Activism” and “Services,” has been honored by
the Smithsonian Institution and by MIT, and in May, 2004, was a Grand Prize
winner in the national Business Plan Competition sponsored by the Yale School of
Management, the Goldman Sachs Foundation, and the Pew Charitable Trusts.
VoulunteerMatch has been recognized for its social service efforts in the San
Jose Mercury News, the Wall Street Journal, the New York Times, the Washington
Post, USA Today, Forbes, and also on ABC News, CBS, MSNBC, CNN, and the Oprah
Winfrey Show.
Greg Baldwin, the new
President of VolunteerMatch as of November 1, 2006, was a member of the original
team that launched VolunteerMatch.org in 1998. He has served the organization in
a variety of senior management positions, most recently as Executive Officer for
Philanthropy and Strategic Partnerships. A Public Policy graduate of Brown
University, Greg is a life-long volunteer, and a respected voice in the
nonprofit sector. Under Greg’s leadership, the organization is well positioned
to continue the rapid pace of growth that has characterized its first seven
years.
VolunteerMatch has
consistently attracted high caliber talent to its staff, from both for-profits
and non-profits, all of whom share a passion for the power of technology to
transform the world we live in. The VolunteerMatch culture is fast-moving,
results-oriented, informal, and for the right candidate an exciting and
challenging place to work.
Chief Operating Officer
This is a full-time position
that reports directly to the President and will lead the cross-functional teams
that support the operation and development of the organization's expanding
network of services. The Chief Operating Officer will be a member of the senior
management team, along with senior staff representing Finance & Administration,
Engineering & Application Development, ePhilanthropy, Public Services and the
VolunteerMatch Solutions team – the group that markets the online service to
corporations and national nonprofit organizations. This role will have primary
responsibility for successfully managing the organization's people and resources
to continue developing its online network to support the organization's
strategic objectives. Specifically, the Chief Operating Officer will be expected
to manage the following challenges in the first 12-18 months of his/her tenure:
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Lead the operational
activities necessary to achieve the organization's key strategic objectives.
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Oversee the
organization's successful implementation of a product development roadmap to
meet strategic objectives.
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Build successful
cross-functional relationships between the five departments to ensure the
continued deployment of world-class internet services.
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Ensure the effective
integration of new revenue generating initiatives into existing activities
to increase average revenue per user to cover operating costs by 2012.
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Manage the
organization's resources to maximize its annual Social Return.
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Organize and implement
new programmatic and strategic initiatives.
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Work collaboratively
with the President and executive team on the evolution of human resource
policies appropriate to the growth and needs of the organization.
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Work closely with the
President and senior management team to ensure long-term operational
vitality aligning with the strategic direction of the organization.
Qualifications
The successful candidate
will be an innovative and collaborative thinker and possess the skills necessary
to work effectively with diverse constituents. The individual’s approach and
style must be enterprising and entrepreneurial, with a passion for and
understanding of the VolunteerMatch mission that is clearly demonstrated in the
initiatives they champion in the organization. Experience in a role in which the
candidate has worked with Internet technology and cross-functional teams is
desired.
While no one person will
embody all of the qualities listed below, the ideal candidate would possess the
following professional and personal skills, attributes, and experiences:
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A solid track record
producing and deploying successful Internet services in either a nonprofit
setting, start-up or small company.
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Outstanding management
credentials and leadership experience; a minimum of seven years experience
and at least five years in a managerial role.
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Demonstrated experience
is successfully leading cross-functional teams.
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Superb communications
skills, verbal and written.
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Strong background in
user-focused web design and marketing.
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Exceptional
inter-personal skills, a sense of vision and imagination.
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Extremely well-organized
and comfortable in fast-paced, but informal office environment.
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Results-oriented and
outcomes-driven.
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Committed,
entrepreneurial team player who will thrive in a small organization setting
and wants to contribute his/her talents toward achieving the positive social
impacts to which VolunteerMatch is dedicated.
Recognition
VolunteerMatch is the
recipient of two Webby Awards for “Activism” and “Services,” has been honored by
the Smithsonian Institution and by MIT, and in May, 2004, was a Grand Prize
winner in the national Business Plan Competition sponsored by the Yale School of
Management, the Goldman Sachs Foundation, and the Pew Charitable Trusts.
VoulunteerMatch has been recognized for its social service efforts in the San
Jose Mercury News, the Wall Street Journal, the New York Times, the Washington
Post, USA Today, Forbes, and also on ABC News, CBS, MSNBC, CNN, and the Oprah
Winfrey Show.
Benefits
VolunteerMatch is committed
to building a team of first-class individuals. The position includes generous
health, dental, vision, and long-term disability benefits, as well as a 401(k)
retirement plan. Salary will be based on experience and qualifications.
VolunteerMatch is headquartered in San Francisco. No relocation reimbursement is
available.
To Apply
Applications are due by
December 6, 2006, but will be reviewed as received. Applications, which will
not be reviewed without a cover letter describing your interest and
qualifications, your resume (in Word format), and salary history, should be sent
to:
vm-coo@nonprofitprofessionals.com; in order to expedite the internal sorting
and reviewing process, please write your name (Last, First) as the only contents
in the subject line of your e-mail. You will be contacted only if we request an
interview. No phone calls please.
More information about
VolunteerMatch may be found at:
http://www.volunteermatch.org
VolunteerMatch is an Equal
Opportunity Employer.
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