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Pop quiz. You’re getting
a temp. Is that person more likely to make copies or write copy? Chances are it
could be both.
It used to be that
nonprofit organizations would contact their local temporary agency only when the
receptionist called in sick or went on vacation or the mailroom clerk quit
suddenly but forgot to mention it on the way out. While employers can still
rely on agencies to provide administrative and clerical staff to meet their
routine, short-term staffing needs, they have also begun to call on these
agencies to provide experienced, specialized professionals to handle more
complex tasks for longer periods of time.
Increasingly, as
nonprofits face shrinking budgets and growing pressure to do more with less, the
alternative of “just-in-time” staffing, more commonly known as temporary
staffing, is growing in popularity. Now temporary staffing firms are being used
by nonprofits across the country to recruit everyone from envelope stuffers to
executive directors. In light of the current economy, this might not be such a
bad idea for organizations to consider. Here are some of the reasons why.
An Employers Market
First, today’s economic
and employment conditions have once again created an employer’s market. In any
major city across the country – New York, San Francisco, Washington, DC, or
Chicago – thousands of highly skilled nonprofit professionals are out of work.
Often times, through no fault of their own, these individuals have been hurled
back into the employment market heavily equipped with real-world knowledge and
valuable nonprofit experience but with nowhere to land. These individuals have
begun to turn to temporary staffing agencies as a means to “bridge the gap” to
their next professional position. Nonprofits can rely on these temporary
employees to do such things as developing entire strategies for getting an
organization’s message out to the community, government, funding sources and
other major stakeholders. Other professionals including grant writers, program
management staff, marketing and communications professionals, human resources
managers, and other mid-level professionals can provide vital project-based
support on a temporary basis at a fraction of the cost of hiring a full-time
professional.
A Cheaper Alternative
At the core of the
argument for using temporary staff is the issue of cost. It’s no secret that
employers – for profit and nonprofit – across the country are taking
increasingly drastic cost-cutting measures in order to maintain their
organizations’ financial stability. Even harder hit have been nonprofits such
as health and human service agencies and arts organizations that rely heavily on
grant funding to maintain operations. These groups are increasingly challenged
by the ever-widening gap between what funding sources allow for overhead costs –
particularly the costs associated with attracting, retaining and developing
staff – and actual costs. Today, nonprofits can reasonably expect to shell out
an additional 20-25% of their salary budgets to cover costs associated with
providing employee benefits – the vast majority of which will be tied to soaring
group health insurance premiums. These very real costs are not going away any
time soon. Yet all is not lost. This is where using professional level
temporary staff to fill your organization’s project and short-term needs
virtually eliminates the additional burden associated with carrying these
individuals on the payroll year-round and providing benefits. And, while
temporary staffing is not recommended as a long-term human resources strategy,
it can offer effective, value-added assistance to an organization that has very
real and immediate labor needs without the heavy “overhead” price tag.
Filling open positions,
especially those at the senior staff level, during a lengthy search process can
also save an organization money in the long run. During the tumult and
uncertainty of what can become a rather drawn out process, funders become
uneasy, staff get nervous and constituents worry. The loss of dollars, staff
and members or clients caused by this lack of leadership worsens an
organization’s reputation, its long-term financial viability and can position
the permanent hire up for failure. Temporary staffing, at the senior staff
level or even in the executive director’s chair, sends a clear message of
stability to all stakeholders.
Finding Temporary Staff
Employers looking for
temporary staff have at their disposal several alternatives. Some mirror
methods practiced to fill permanent staffing positions, others are more
individually suited to specific temporary staffing needs.
Several website have
emerged in the last few years catering to independent contactors, soloists or
consultants who are looking to fill their day with several part-time or
short-term assignments for a range of different clients. None of these sites
focus specifically on the nonprofit world, but some have consultant biographies
that an employer can spend time reading while searching for a temporary hire.
A faster way to find
candidates is to post the position broadly online and in print. Candidates who
are actively searching for jobs, and as such are most likely available to start
a short- or long-term temporary assignment immediately, are looking at job
listings on web sites and in newspapers. Posting temporary positions in these
places will yield many resumes, although many will be hoping to turn a temporary
contract into something more permanent or may leave when a full-time position
becomes available elsewhere.
A third, more tailored,
option is to turn to a temporary staffing company. It is important to note that
not all staffing agencies are created equally and the quality of nonprofit
candidates they attract will be determined largely on the percentage of their
business that comes from the nonprofit community and their connections among
nonprofit professionals. When considering using the services of a staffing
firm, ask about their nonprofit client base and how they go about attracting
individuals with nonprofit experience to their candidate pool. If they can’t
answer either of these questions to your satisfaction, keep moving. Work only
with those organizations that are willing to take the time to understand your
organization’s mission, values and workplace environment. Without this insight
and information, working with your temporary staffing firm could be like calling
a dentist to fix your foot. A bad match to say the least.
About the
Authors
Lisa Brown Morton, SPHR,
is President & CEO of Nonprofit HR Solutions, LLC, a Washington, DC based firm
dedicated exclusively to meeting the human resources consulting, temporary
staffing and executive search needs of nonprofit organizations. For more
information their services, visit their website at
www.nonprofithr.com or
www.nonprofittemps.com. Lisa can also be reached via email at
lmorton@nonprofithr.com or by calling 301-350-9513.
Laura Gassner Otting is founder and president of
Nonprofit Professionals Advisory Group, a niche consulting firm dedicated to
strengthening the capacity of nonprofits and their staff, and
specializes in helping nonprofit
organizations nationwide with their hiring processes.
She can
be reached at
LGO@NonprofitProfessionals.com or by phone at 617-527-9661.
Increasing the
capacity of nonprofits and their staff.
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